You can update People in Intercom by sending out the corresponding Hull User with its attributes and events.
Once you have installed your Intercom connector and authenticated, go to the
Outgoing data section.
Select the segments of Users that you want to send inside the
User filter dropdown. A User that does not belong to one of these segments will not be sent out to Intercom.
Then, select the attributes that you want to send to Intercom. You can do so under the
Send attributes to Intercom paragraph:
First, click on the
Add a new item button:
Then, two dropdowns will pop up: one to choose a Hull attribute on the left. Another one on the right to select the corresponding Intercom attribute. Add as many attributes as you need.
Note that you can select an attribute on the Account level to send to an Intercom People.
Last, select the events on the User in Hull that you want to send to Intercom. They will be added under the
Total Events section of the User in Intercom.
⚠️ Warning ⚠️
tagsinside the Intercom profile of the User. If a User does not belong to a segment anymore, his
tagssection will be updated accordingly.