All community plans come standard with 3 months event retention, <15min sync delay, and email support.
No. We don’t penalize you for having high or low numbers of contacts.
We’ll keep it as long as you’re a customer! User properties are attributes (like name, email, job title) stored on the user profile. They expire with your subscription.
User events are timestamped records of user actions. They expire after a certain amount of time. Retention time depends on your subscription level. By default, this is 3 months.
For most customers, no. Pricing is based on the number of connectors you have.
For high volume customers, pricing will rise with the number of incoming requests too. Contact sales for an events assessment.
Every call to the Hull platform is counted as an incoming request. Incoming requests can track events and update user attributes. If you send data about multiple users in the same payload it counts as multiple incoming requests.
Event retention is flexible based on your pricing plan.
The busiest teams tend to have many questions. That’s why we personalize our demos to your needs. This is the fastest way to get all your answers to Hull. You can request your demo here.
If you’re not ready for a demo just yet, we’re happy to chat to you on Intercom on the right here too.